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Why Agencies May Need A Chief Trust Officer
Plus: Marketers’ Use of Generative AI Quadruples in One Year
ClickZ Indie Agency News
Here's what's happening this week in the world of indie agencies and performance marketing:
- Empower/Ocean create $1.5B indie media challenger.
- Marketers’ Gen AI usage jumps; efficiency leads, training lags.
- Avoiding pitfalls in AI-driven ad campaigns.
📌WEEKLY MUST-KNOWS
AGENCY CONSOLIDATION
Inside The Empower-Ocean Merger That Formed A $1.5B Indie Media Agency
Empower Media and Ocean Media merged to form Empower Ocean Media Group, a $1.5 billion-billings indie alternative to holding companies while keeping distinct operations but sharing tech, data and procurement. The move counters escalating holdco consolidation and promises speed, transparency and performance. Mid-market brands seeking full-funnel agility and less conflicted buying stand to benefit.
ISBA reports live gen AI use jumped from 9% to 41% in 15 months, with 62% prioritizing efficiency over effectiveness and training lagging behind. The rapid uptake pressures agencies to harden governance, skills and measurement frameworks. Expect client asks to shift toward AI-enabled workflows with clearer ROI and risk controls.
CREATIVE PRODUCTION
Vodafone Is Testing An AI 'Actor' To Sell Its Products

Vodafone tested an AI avatar in a commercial, citing experimentation, though visual and behavioral artifacts underscore current quality limits. For brands and agencies, AI talent points to lower production costs and faster versioning but raises disclosure, brand safety and talent-relations risks. Creative, legal and procurement teams should align on standards before scaling.
⚡QUICK READS
Why Agencies May Need A Chief Trust Officer: Ad Age’s 2030 outlook points to a formal trust role to govern AI, data, disclosure and brand integrity, indicating a shift in agency org design toward risk management and compliance. (More)
Avoiding Pitfalls in AI-Driven Ad Campaigns: Performance Max can mask inefficiencies, but smart tracking, segmentation, and brand-led creative control turn automation into a true accelerator. (More)
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